Backswing Support

Get answers, support, and more to any Backswing questions you may have.

What is your cancellation policy for tee times?
All tee time cancellation policies directly reflect those of the courses.
I had an issue with billing - who should I reach out to?
You can connect with our support team directly through the app or by sending an email to support@trybackswing.com
I'd like to call someone directly; is that an option?
Our agents will assist you via the support messaging in the app or via the support email of support@trybackswing.com. If there's a phone call needed our agent(s) will reach out to schedule.
My username is taken
If your username is taken then there's no way to get it for you.
How do I delete my account?
You can delete your account by emailing delete@trybackswing.com. We'll proceed to delete your account within 3-5 days, to delete your account faster, please refer to your profile page in your app. You can also view our Account Deletion Page.

Can't Find What You're Looking For?

Reach out to the Backswing Team for additional support.

Email

Email the Backswing team with any support questions at info@bckswing.com

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Connect with our team through our Instagram, Facebook, and TikTok accounts.

App

Message our support team through the mobile app for the fastest response.

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